At Velkyno, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information such as:

• Your name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely by third-party payment providers)
• Order history
• IP address
• Browser and device information
• Website usage and analytics data

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send promotional emails if you have chosen to receive them

Payment Information

All payments are processed securely through trusted third-party payment providers.

Velkyno does not store your full credit or debit card information.

Cookies

Our website uses cookies and similar technologies to:

• Improve your browsing experience
• Remember your preferences
• Analyze website traffic
• Measure advertising performance
• Personalize content and offers

You can disable cookies through your browser settings, although some website features may no longer function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

• Payment processors
• Shipping carriers
• Order fulfillment partners
• Marketing service providers
• Website analytics providers

These providers are only permitted to use your information to perform services on our behalf.

Data Security

We use appropriate technical and organizational measures to help protect your personal information against unauthorized access, loss, misuse, or disclosure.

While no method of electronic transmission is completely secure, we continuously work to safeguard your information.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Meet legal and accounting requirements
• Resolve disputes
• Enforce our agreements

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing activities
• Request data portability
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the information provided on our website.

Third-Party Services

Our website may contain links to third-party websites.

Velkyno is not responsible for the privacy practices or content of external websites.

Children's Privacy

Our website is not intended for children under the age required by applicable law to consent to data processing in their jurisdiction.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact our customer support team through the contact information available on our website.

Thank you for trusting Velkyno.